(Hardcover - English - 9781982163495)
"I'm sorry, but Sorry, Sorry, Sorry means that you no longer have an excuse for delivering anything other than a pitch-perfect apology. Ingall and McCarthy break down thorny questions...with grace and humor." --Peggy Orenstein, bestselling author of Boys & Sex , Girls & Sex , and Cinderella Ate My Daughter It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies--excuse-laden, victim blame-y, weaselly statements--often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when w ..
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